77 c Help Center — Answers to your questions and solutions to your issues, all in one place

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and you'll receive an OTP. Verify the OTP and set a new password. Your new password must be at least 8 characters long — a mix of letters and numbers will keep it secure. If you run into any trouble, email support@77c.click.

77 c uses KYC (Know Your Customer) verification to protect every user's account. Verification may be requested when making large withdrawals or if any suspicious activity is detected on your account.

Verification typically requires a photo of your NID card and a selfie. This is completely secure — your information is used solely for verification purposes.

Depositing with bKash at 77 c is quick and easy. Just follow the steps below:

• Log in to your account and click the "Deposit" button
• Select bKash as your payment method
• Enter amount (minimum ৳200)
• Send money to the bKash number provided by 77 c
• Copy the transaction ID and paste it into the form
• Funds will be credited to your wallet within 2–5 minutes of submission

Important: Only send money to the number shown on 77 c's official payment page.

Most withdrawal requests are completed within 5 to 15 minutes. However, processing may take longer in some cases:

• Over ৳50,000: Manual review — up to 24 hours
• Bank Transfer: 1–2 business days
• 12:00 AM – 6:00 AM: May take a little longer

Minimum withdrawal amount is ৳৳ 500. The maximum daily withdrawal limit is ৳৳ 2,00,000.

Wait 15 minutes first. If the funds still haven't arrived, contact us via live chat and have the following details ready:

• Your 77 c user ID
• BKash/Nagad transaction ID
• Payment date and time
• The number you sent from

With this information, the support team can manually credit your account quickly.

When you open a new 77 c account and make your first deposit, you'll automatically receive a 100% welcome bonus. That means depositing ৳1,000 gives you a total of ৳2,000 in your wallet.

Bonus wagering requirement: you must wager 10x the bonus amount. For example, a ৳৳ 1,000 bonus requires ৳৳ 10,000 in total bets before it converts to withdrawable cash.

77 c offers reload bonuses every Monday and Friday. Registered users who deposit on those days receive a 20%–30% bonus. Extra bonus offers are also available during special occasions like Eid, Puja, or the Cricket World Cup. Keep push notifications enabled in the app so you never miss a new offer.

77 c's system automatically saves disconnected sessions. When you log back in, you can continue your game right where you left off. For live games, the round in progress at the time of disconnection will be settled automatically.

If your connection is weak, switch from mobile data to Wi-Fi, or use the 77 c app — it's optimized for low bandwidth.

If a match is cancelled or abandoned, the full stake for that bet is refunded. In a combo bet, a cancelled event is treated as odds of 1.0. You can check your bet status on the "Transactions" page. Refunds are usually credited to your wallet within 24 hours.

Take the following steps immediately:

• Change Your Password Quickly
• Reach us via live chat or at support@77c.click
• The support team will lock the account immediately
• Provide details about the device or network from which the suspicious login occurred

77 c will never ask for your password or OTP by phone or message — if you receive such a request, report it as fraud immediately.

Yes. 77 c uses SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. All payment details are stored in encrypted form. Read our Privacy Policy for full details.